Presently, Weber consists of 12 product departments that act in many respects as independent companies:
• Department of CNC bending and tube forming equipment
• Department of band sawing & metal cutting machines
• Department of electrical resistance welding and high frequency technologies
• Department of electrical arc welding
• Department of robotics
• Department of blanking equipment – plasma and water jet cutting technologies
• Department of CNC machining and turning centers
• Department of metal processing machinery for building industry
• Department of wire production technologies
• Department of CNC sheet metal processing
• Department of tube mill equipment, coil processing and profile roll forming lines
• PRAKTIKA Ltd. Metal cutting tools and consumables
Service engineers – they are responsible for technical after sales service. Quite often senior service engineers participate in sales process or engineering work. The Company encourages personal and professional development of each company member and allows all members to develop themselves in different areas besides their main functional role.
Hot Line Call Centre Dept.
We are the first and at the moment the only equipment supplier in Russia to operate a 24/7 free support hot line. This call centre helps to direct customers’ requests and follow-ups regarding all after sales service issues. Call centre staff also helps us to make a large volume of invitation calls and fax/e-mail sending prior to our major exhibitions.